Last updated: October 2025
1. About this Policy
NextGen ATMs respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use, and store personal information in accordance with the Privacy Act 1988 (Cth)and the Australian Privacy Principles (APPs).
2. information we collect
We may collect the following personal information when you interact with us:
- Your name, email address, and phone number
- Business or venue name
- Any other details you provide in a contact form or enquiry
We also collect non-personal data such as website traffic and usage statistics through analytics tools and cookies.
3. How we collect information
We collect information directly from you when you:
- Submit a contact form on our website
- Email or phone us
- Interact with our website or social media pages
We do not collect personal information from third parties unless you have authorised it.
4. How we use your information
We only use personal information for the purposes for which it was provided, including to:
- Respond to your enquiry or request for information
- Provide our services
- Improve our website and customer experience
- Comply with legal or regulatory obligations
We do not sell, rent or trade personal information to third parties.
5. Disclosure of your information
We may disclose personal information:
- To service providers who assist us in website hosting or email delivery (under confidentiality obligations)
- If required by law, regulation, or court order
We do not send personal information overseas unless necessary for IT support or email services (for example, cloud hosting within secure data centres).
6. Security of your information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your data is stored securely in password-protected systems.
7. Access and correction
You may request access to, or correction of, the personal information we hold about you at any time.
Please contact us using the details below.
8. Contact us
If you have any questions or concerns about how we handle personal information, or if you wish to make a complaint, please contact:
info@nextgenatms.com.au
PO Box 443, Robina Town Centre, QLD 4230
We will respond to your enquiry or complaint as soon as possible, usually within 5 business days.
9. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations.
The updated version will always be available on our website.
